1st attempt and 2nd attempt was not a good one. Reception was nice, but other staff members were not considerate when one was attending to staff, which created the first impression dropped. The fridge was never cold at all. Slippers, mats, and towels were always not complete. The shower dispensers were disgusting, lucky we always brought our own toiletries. Dusty room. Im sorry, I tried for the 2nd time, but it's not up to standard.
Owen Gian
夫妻/情侶出遊
豪華雙床房
入住於2025年09月
4.2
很好
評價於:2025年09月11日
Room is spacious. Staffs are polite and approachable. Breakfast with great varieties. It may seem near to Nagoya Mall and convenience store on map but not accessible by foot
訪客用戶
夫妻/情侶出遊
高級雙床房
入住於2025年06月
4.5
很好
評價於:2025年06月13日
"Great experience at the hotel in Batam! Front desk staff Mr. Yudi was super helpful and friendly. He went above and beyond to help me with a special request - arranging a tool my husband needed for showering due to his handicap. The room was clean and had a great view. Kudos to Mr. Yudi for exceptional service! 👍👍👍🙏"
Your review highlights Mr. Yudi's excellent customer service and the hotel's willingness to accommodate special needs.
Shugene
好友出遊
高級大床房
入住於2025年05月
2.7
評價於:2025年05月26日
I recently stayed at ibis Styles, and overall, it was a pleasant experience. The bed was very comfortable, and the staff were polite and helpful throughout my stay. The Wi-Fi connection was a bit unstable at times, which made it a little tricky for work, but everything else was smooth.
One of the highlights is the rooftop bar — it offers a great atmosphere with reasonable prices. It would be even better if it opened during the daytime, as it would be the perfect spot to enjoy the sunrise.
The property has a fun, modern feel, with relaxing lounge areas and a nice pool. A great choice for a short getaway or casual business 訂房網站.
Merian
獨自出遊
高級大床房
入住於2025年05月
3.2
評價於:2025年06月06日
The staff are friendly and approachable. It is 5 km from the city but grab is available. There's not much amenities. Just a decent stay that feels like a 2 or 3 star hotel. Hotel towels smells like body odor even though it was newly replaced.
訪客用戶
好友出遊
高級大床房
入住於2025年08月
4.5
很好
評價於:2025年09月04日
Nice hotel with excellent service staffs. Water pressure is superb.
匿名用戶
商務出差
高級大床房
入住於2025年10月
1.0
評價於:2025年10月14日
Extremely disappointed with the experience. Despite many vacant rooms, the hotel was unable to allocate rooms close together for our group — a basic and reasonable request. There was no consideration for quiet enjoyment, and the staff lacked even the most basic knowledge, such as which direction rooms face. Multiple requests were ignored or unmet. This level of service is unacceptable and shows a serious lack of training and guest care.
訪客用戶
家庭出遊
高級雙床房
入住於2025年04月
2.5
評價於:2025年04月20日
I realised at the counter at 2nd shift is very very busy especially your staff working alone it suppose 2 or 3 person instead 1 person. Management if you like to cut underpaid your staff make sure you came doesn't on 2nd shift and study what is going on. And the service is very slow especially on the 2nd shift.
Very nice and big rooms! Suitable for families outing… friendly staff
adm18
夫妻/情侶出遊 豪華大床房
入住於2025年08月
3.5
評價於:2025年08月10日
1st attempt and 2nd attempt was not a good one. Reception was nice, but other staff members were not considerate when one was attending to staff, which created the first impression dropped. The fridge was never cold at all. Slippers, mats, and towels were always not complete. The shower dispensers were disgusting, lucky we always brought our own toiletries. Dusty room. Im sorry, I tried for the 2nd time, but it's not up to standard.
Owen Gian
夫妻/情侶出遊 豪華雙床房
入住於2025年09月
4.2
很好
評價於:2025年09月11日
Room is spacious. Staffs are polite and approachable. Breakfast with great varieties. It may seem near to Nagoya Mall and convenience store on map but not accessible by foot
訪客用戶
夫妻/情侶出遊 高級雙床房
入住於2025年06月
4.5
很好
評價於:2025年06月13日
"Great experience at the hotel in Batam! Front desk staff Mr. Yudi was super helpful and friendly. He went above and beyond to help me with a special request - arranging a tool my husband needed for showering due to his handicap. The room was clean and had a great view. Kudos to Mr. Yudi for exceptional service! 👍👍👍🙏"
Your review highlights Mr. Yudi's excellent customer service and the hotel's willingness to accommodate special needs.
Shugene
好友出遊 高級大床房
入住於2025年05月
2.7
評價於:2025年05月26日
I recently stayed at ibis Styles, and overall, it was a pleasant experience. The bed was very comfortable, and the staff were polite and helpful throughout my stay. The Wi-Fi connection was a bit unstable at times, which made it a little tricky for work, but everything else was smooth.
One of the highlights is the rooftop bar — it offers a great atmosphere with reasonable prices. It would be even better if it opened during the daytime, as it would be the perfect spot to enjoy the sunrise.
The property has a fun, modern feel, with relaxing lounge areas and a nice pool. A great choice for a short getaway or casual business 訂房網站.
Merian
獨自出遊 高級大床房
入住於2025年05月
3.2
評價於:2025年06月06日
The staff are friendly and approachable. It is 5 km from the city but grab is available. There's not much amenities. Just a decent stay that feels like a 2 or 3 star hotel. Hotel towels smells like body odor even though it was newly replaced.
訪客用戶
好友出遊 高級大床房
入住於2025年08月
4.5
很好
評價於:2025年09月04日
Nice hotel with excellent service staffs. Water pressure is superb.
匿名用戶
商務出差 高級大床房
入住於2025年10月
1.0
評價於:2025年10月14日
Extremely disappointed with the experience. Despite many vacant rooms, the hotel was unable to allocate rooms close together for our group — a basic and reasonable request. There was no consideration for quiet enjoyment, and the staff lacked even the most basic knowledge, such as which direction rooms face. Multiple requests were ignored or unmet. This level of service is unacceptable and shows a serious lack of training and guest care.
訪客用戶
家庭出遊 高級雙床房
入住於2025年04月
2.5
評價於:2025年04月20日
I realised at the counter at 2nd shift is very very busy especially your staff working alone it suppose 2 or 3 person instead 1 person. Management if you like to cut underpaid your staff make sure you came doesn't on 2nd shift and study what is going on. And the service is very slow especially on the 2nd shift.
adm18
夫妻/情侶出遊
豪華大床房
入住於2025年08月
Owen Gian
夫妻/情侶出遊
豪華雙床房
入住於2025年09月
訪客用戶
夫妻/情侶出遊
高級雙床房
入住於2025年06月
Shugene
好友出遊
高級大床房
入住於2025年05月
Merian
獨自出遊
高級大床房
入住於2025年05月
訪客用戶
好友出遊
高級大床房
入住於2025年08月
匿名用戶
商務出差
高級大床房
入住於2025年10月
訪客用戶
家庭出遊
高級雙床房
入住於2025年04月
Gail HUANG
獨自出遊
高級大床房
入住於2025年05月
Daddyissac
家庭出遊
精緻大床套房
入住於2025年06月
adm18
夫妻/情侶出遊 豪華大床房
入住於2025年08月
Owen Gian
夫妻/情侶出遊 豪華雙床房
入住於2025年09月
訪客用戶
夫妻/情侶出遊 高級雙床房
入住於2025年06月
Shugene
好友出遊 高級大床房
入住於2025年05月
Merian
獨自出遊 高級大床房
入住於2025年05月
訪客用戶
好友出遊 高級大床房
入住於2025年08月
匿名用戶
商務出差 高級大床房
入住於2025年10月
訪客用戶
家庭出遊 高級雙床房
入住於2025年04月
Gail HUANG
獨自出遊 高級大床房
入住於2025年05月
Daddyissac
家庭出遊 精緻大床套房
入住於2025年06月